Find the right medicine to relieve your symptoms despite the language barrier.

Product Designer

3 Months

Figma, Adobe Creative Suite

Overview

SAMA is an individual, one-term project that I completed at Emily Carr University of Art + Design. We were challenged to create a product in response to the theme of low bandwidth. So I created SAMA, an app that aims to help international travellers find similar medicine in other countries to relieve their symptoms despite the language barrier.

Outcome

A similar Medicine App needs to effectively generate options for the users and describe precisely how it will cure in the description.

A secure system that cuts the back-and-forth, speeds up processing, and gives users full visibility—no more guesswork.

A similar Medicine App needs to effectively generate options for the users and describe precisely how it will cure in the description.

A similar Medicine App needs to effectively generate options for the users and describe precisely how it will cure in the description.

Impact

01 Managing project → I learned how to be the manager of my own project through setting timelines and milestones. I learn how to manage my project even though I got stuck.

01 Streamline Workflow -> Users spend less time searching for information and more time taking action.

02 Creating Design System → As a product manager and designer, I focused on building a design system and a design language for this project.

03 Producing High-Fidelity Mockups → While exploring through out the process, I focused on delivering high visual polish with consistency and accessibility.

Acknowledging our persona's poor symptoms, Sama want to make it quick and straight forward!
Acknowledging our persona's poor symptoms, Sama want to make it quick and straight forward!
Acknowledging our persona's poor symptoms, Sama want to make it quick and straight forward!
Acknowledging our persona's poor symptoms, Sama want to make it quick and straight forward!
Acknowledging our persona's poor symptoms, Sama want to make it quick and straight forward!
Different countries has different medicine, Sama helps you to know what to expect!
Different countries has different medicine, Sama helps you to know what to expect!
Different countries has different medicine, Sama helps you to know what to expect!
Different countries has different medicine, Sama helps you to know what to expect!
Different countries has different medicine, Sama helps you to know what to expect!
Typing and searching? Let's speed up the process of searching your medicine!
Typing and searching? Let's speed up the process of searching your medicine!
Typing and searching? Let's speed up the process of searching your medicine!
Typing and searching? Let's speed up the process of searching your medicine!
Typing and searching? Let's speed up the process of searching your medicine!
We asked you once andSama got you covered in the future!
We asked you once andSama got you covered in the future!
We asked you once andSama got you covered in the future!
We asked you once andSama got you covered in the future!
We asked you once andSama got you covered in the future!

Problem Statement

How can we help international travellers find similar medicine in other countries so that they can relieve their symptoms despite the language barriers?

How can we help international travellers find similar medicine in other countries so that they can relieve their symptoms despite the language barriers?

How can we help international travellers find similar medicine in other countries so that they can relieve their symptoms despite the language barriers?

Research

Opportunity

Understanding the meaning of Low-Bandwith.

Understanding how Low-Bandwith is interpreted through my surroundings, I conducted a survey/interview and responded them through 100 sketches and 37 interviews. I then narrowed it down by translating them into key-words from the responses that I collected.

Research #2

Low fidelity sketches, ideas & flows

Low fidelity sketches, ideas & flows

Low fidelity sketches, ideas & flows

I used my 100 sketches to lead my brainstorming session, which resulted in a mind-map form of ten (10) ideas. Having varieties are essential in the ideation phase as I need to explore various option of the different possible solution.

Building our solutions…

Knowing Our Persona

I depicted our Persona and stakeholders as genuine as possible by conducting user testing activities of different user groups. They walked us through their experience and responded to follow-up questions to pull out the goals, struggles, thoughts, and feelings of each Persona and stakeholder.

Mid-Fi Prototype

Medium fidelity designs & wireframes

After some initial sketches, I created mid-fi wireframes to build out interactions and flows to test with users. The following shows the mobile version of the application.

Co-Design Activity and Reframed Focus

Usability testing, ‍findings & iterations

Usability testing, ‍findings & iterations

Usability testing, ‍findings & iterations

We discussed the design decisions to collaboratively design the application by listening to what they want to see, what features would be helpful, and how they react to the service.

BEFORE: HOME PAGE
BEFORE: HOME PAGE
BEFORE: HOME PAGE
It is not necessary to have a log-in for users as they prioritize to get the medicine as quick as possible.
It is not necessary to have a log-in for users as they prioritize to get the medicine as quick as possible.
It is not necessary to have a log-in for users as they prioritize to get the medicine as quick as possible.
AFTER: HOME PAGE
AFTER: HOME PAGE
AFTER: HOME PAGE
We designed a home page where it is simple and straight forward. Displaying all the possibilities of search.
We designed a home page where it is simple and straight forward. Displaying all the possibilities of search.
We designed a home page where it is simple and straight forward. Displaying all the possibilities of search.

‎ Iteration #2

BEFORE: MENU
BEFORE: MENU
BEFORE: MENU
From the previous prototype, Sama has 3 main menu which are: home, wishlist, and profile.
From the previous prototype, Sama has 3 main menu which are: home, wishlist, and profile.
From the previous prototype, Sama has 3 main menu which are: home, wishlist, and profile.
AFTER: MENU
AFTER: MENU
AFTER: MENU
Getting rid of the log-in means, we don't need to collect data rather generate algorithm while users search.
Getting rid of the log-in means, we don't need to collect data rather generate algorithm while users search.
Getting rid of the log-in means, we don't need to collect data rather generate algorithm while users search.

‎ Iteration #3

‎ ‎ Iteration #3

BEFORE: SEARCH
BEFORE: SEARCH
BEFORE: SEARCH
It is not necessary to have a log-in for users as they prioritize to get the medicine as quick as possible.
It is not necessary to have a log-in for users as they prioritize to get the medicine as quick as possible.
It is not necessary to have a log-in for users as they prioritize to get the medicine as quick as possible.
AFTER: SEARCH
AFTER: SEARCH
AFTER: SEARCH
We designed a home page where it is simple and straight forward. Displaying all the possibilities of search.
We designed a home page where it is simple and straight forward. Displaying all the possibilities of search.
We designed a home page where it is simple and straight forward. Displaying all the possibilities of search.

Branding

Building a brand identity kit

To support the rest of the design, I created a brand guideline kit. It contains tone of voice, logos, colors, type, iconography, imagery and product vision.

Branding

Building a brand identity kit

To support the rest of the design, I created a brand guideline kit. It contains tone of voice, logos, colors, type, iconography, imagery and product vision.

Logo Design

Creating a brand new logo set

To support the feeling of regality, tradition and intelligence with a hint of modernity of the new design language, I created a new logo. I added a full, partial and logo mark version for scalability.

Design System

Building a robust design system

I created a comprehensive design system that goes beyond what is used in the final design. This helped me understand the intricacies of design systems and build screens faster.

Final Outcome

Introducing Sama

Through multiple interviews, usability testing, and iterations, I came up with Sama, an easy way to relieve your symptoms while traveling. It is an effortless application that allows you to:

Design Decision

Final Wireframes

With everything laid out and ready to go, I moved on to the (arguably) most fun phase of the whole design process: designing the Hi-Fi prototypes. Still utilizing Figma, I began bringing our wireframes to life with wonderful design entities such as: colors, illustrations, content writing, etc.

Key Learnings

Growth through Design

01

UX Research

Designing in a diplomatic environment meant working with diverse stakeholders who had different priorities. I learned how to facilitate discussions, gather feedback effectively, and align design solutions with both user needs and institutional goals.

02

Accessibility

I learned that accessibility goes beyond color contrast and text size. By applying WCAG standards, I made the redesigned websites more inclusive, improving readability and usability for all users, including those using assistive technologies. This wasn’t just a requirement—it was about creating an inclusive experience for every student.

03

Scalability in Design

Creating digital assets for the Consulate reinforced the importance of scalable systems. I focused on designing reusable components and templates that could streamline future projects, ensuring consistency and efficiency in communication efforts.

📮

Let’s connect the pixels! ◡̈

I’m always up for thoughtful conversations—aboutmy creative acumen, project management skills, community-driven mindset or anything in between. Don't be shy! Can't wait to see you in my inbox!

📮

Let’s connect the pixels! ◡̈

I’m always up for thoughtful conversations—aboutmy creative acumen, project management skills, community-driven mindset or anything in between. Don't be shy! Can't wait to see you in my inbox!

📮

Let’s connect the pixels! ◡̈

I’m always up for thoughtful conversations—aboutmy creative acumen, project management skills, community-driven mindset or anything in between. Don't be shy! Can't wait to see you in my inbox!

📮

Let’s connect the pixels! ◡̈

I’m always up for thoughtful conversations—aboutmy creative acumen, project management skills, community-driven mindset or anything in between. Don't be shy! Can't wait to see you in my inbox!

📮

Let’s connect the pixels! ◡̈

I’m always up for thoughtful conversations—aboutmy creative acumen, project management skills, community-driven mindset or anything in between. Don't be shy! Can't wait to see you in my inbox!